GENERAL 

We use FedEx as our primary shipping company. The items are posted worlwide from our manufacturing plant in Tyabb Australia. All the time periods stated in the following sections include business days only. 

DISPATCH

TBIs and engine accessories will be dispatched usually within 48 hours once the full payment (product cost + shipping) is received. For R2800 and R3600 engines, only the 10% deposits are accepted online. Rotec team will be in contact with the customer within 24 hours once the 10% deposit is paid in full to initiate the manufacturing process. 

DELIVERY TIMES

The delivery times are standard FedEx delivery times and will depend on their handling and frieight services.